Advisory Notes

Advisory Notes

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CGSO Advisory Note 1: Implied Warranty 816.04 KB 408 downloads

Rights and obligations under the Consumer Protection Act with regard to implied warranty…

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CGSO Advisory Note 2: Incorrect Pricing 1.00 MB 297 downloads

Rights and obligations under the Consumer Protection Act with regard to pricing errors. …

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CGSO Advisory Note 3: Credit Related Complaints 352.15 KB 102 downloads

CGSO Advisory Note on Credit Related Complaints. …

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CGSO Advisory Note 4: Food Poisoning 116.11 KB 87 downloads

CGSO Advisory Note on Food Poisoning …

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Advisory Note 5: Delivery of Goods Bought on Credit 115.36 KB 83 downloads

CGSO Advisory Note on  Delivery of Goods Bought on Credit …

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CGSO Advisory Note 6: Consumer Rights Regarding Expiry Dates 488.63 KB 107 downloads

CGSO Advisory Note on Consumer Rights Regarding Expiry Dates …

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CGSO Advisory Note 7: CPA Consent Orders 434.66 KB 76 downloads

CGSO Advisory Note regarding CPA Consent Orders …

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CGSO Advisory Note 8: Emotional Distress 300.76 KB 105 downloads

CGSO Advisory Note regarding emotional distress or shock caused by adulterated or…

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Advisory Note 9: Over-selling and Over-booking 816.63 KB 83 downloads

This note is provided by the office of the Consumer Goods and Services Ombudsman…

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CGSO Advisory Note 10: E-Commerce 174.33 KB 204 downloads

CGSO Advisory Note regarding e-commerce transactions. …

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CGSO Advisory Note 11: Voetstoots 1.05 MB 140 downloads

CGSO Advisory Note regarding ‘voetsoots’ clauses in contracts. …

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CGSO Advisory Note 12: Cancellations 250.30 KB 257 downloads

CGSO advisory note with regard to cancellations. …

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CGSO Advisory Note 13: Unsolicited Goods 178.24 KB 83 downloads

CGSO Advisory Note with regard to unsolicited goods. …

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CGSO Advisory Note 14: Over Selling | Over Booking 191.19 KB 92 downloads

CGSO Advisory Note with regard to over-selling and over-booking. …

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CGSO Advisory Note 15: Handling of Suspected Shoplifters 197.05 KB 102 downloads

Proposed guidelines on handling of suspected shoplifters. …

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CGSO Advisory Note 16: Auctions 250.30 KB 90 downloads

CGSO advisory note with regard to auctions. …