The product has a defect within the first 6 months after you bought it.
The product you ordered was not delivered when agreed/ within a reasonable time
The product was delivered less than 10 business days ago and is not what you ordered / is different to what was advertised / it was delivered damaged
The product was sold past its sell by date and its quality or appearance was not as expected
A defect in the product caused you some damage/ harm
A defect in the product caused you some injury/ illness
Services include repairs, construction, painting, gardening, dressmaking, hair cutting, the provision of any education, information, advice or consultation, transportation of an individual or any goods; the provision of any accommodation or sustenance; any entertainment or access thereto and the right of access, to an event or to any premises, activity or facility.
(There may be a cancellation penalty)
The price was not displayed on the goods.
The price advertised/ displayed was incorrect .
The Label contains deceptive or misleading product descriptions, or claims that a product has certain features or benefits that it does not, or that it is of a higher quality than it actually is.
This includes the use of physical force against a consumer, coercion, undue influence, pressure, duress or harassment, unfair tactics etc. at any stage of the interaction or where a supplier takes advantage of a consumer’s inability to protect their own interests owing to physical or mental disability, illiteracy, ignorance, inability to understand the language of an agreement etc
Unfairly discriminating on the grounds of the Constitution (race, gender, sex, pregnancy, marital status, ethnic or social origin, colour, sexual orientation, age, disability, religion, conscience, belief, culture, language and birth) or Chapter 2 of the Promotion of Equality and Prevention of Unfair Discrimination Act.