Our Standards

The CGSO shall:

  • Act honestly, independently and objectively
  • Have regard to fairness, justice, equity and the provisions of the CPA and its Code of Conduct
  • Balance the rights of consumers on the one hand and the rights of the Participant and Industry on the other hand
  • Avoid discriminating against anyone on the grounds contemplated in section 9 (3) of the Constitution of the Republic of South Africa 1996 (Act No.108 of 1996) and section 8 of the CPA