All suppliers in the consumer goods and services industry, including retailers, suppliers, wholesalers, distributors, manufacturers, producers, importers , intermediaries, logistics and supply chain agents,


  • they are regulated elsewhere by a code prescribed by the Minister and/ or
  • a complaint falls within the jurisdiction of an Ombud with jurisdiction, or an industry Ombud.

It is mandatory for all suppliers who fall within the consumer goods and services industry to comply with the provisions of the Code, to register with the CGSO in accordance with the procedures provided on the CGSO website from time to time, and contribute towards the funding of the CGSO in accordance with the funding model approved by the CGSO Board if they wish to operate in the Industry.


Participants are grouped based on the size of their business (Total Turnover per annum).


Turnover Range

Old Annual Fee

New Annual Fee

Group 1

R3 bil +

250 000

200 000

Group 2

Above R1 bil to R3 bil

150 000

120 000

Group 3

Above R500 mil to R1 bil

50 000

40 000

Group 4

Above R5 mil to R500 mil

3 000

3 360

Group 5

Above R1 mil to R5 mil

1 500

1 680

Group 6

R1 to R1 mil

no cost

no cost

*Register now.

Click here to download the participant form.
Click here to view a full list of registered participants.
Click here to view Code obligations on Participants