covid-w
FOR MORE INFORMATION
Emergency Hotline: 0800 029 999 | WhatsApp: 0600-123456

CONSUMER GOODS AND SERVICES OMBUD

Resolving Consumer Goods Disputes Effectively And Independently

The Office of the Consumer Goods and Services Ombud (CGSO) is the consumer goods and services industry’s compulsory Ombud scheme, set up in line with the Consumer Protection Act.

The CGSO enforces the Consumer Goods and Services Industry Code of Conduct by receiving and dealing with consumer goods complaints by a consumer free of charge and investigating alleged contraventions.


Who Must Participate?

Registered Participants?


The Complaints Process

Annual Reports