Advisory Notes
CGSO Advisory Note 1: Implied Warranty 816.04 KB 361 downloads
Rights and obligations under the Consumer Protection Act with regard to implied warranty…
CGSO Advisory Note 2: Incorrect Pricing 1.00 MB 253 downloads
Rights and obligations under the Consumer Protection Act with regard to pricing errors. …
CGSO Advisory Note 3: Credit Related Complaints 352.15 KB 78 downloads
CGSO Advisory Note on Credit Related Complaints. …
CGSO Advisory Note 4: Food Poisoning 116.11 KB 61 downloads
CGSO Advisory Note on Food Poisoning …
Advisory Note 5: Delivery of Goods Bought on Credit 115.36 KB 62 downloads
CGSO Advisory Note on Delivery of Goods Bought on Credit …
CGSO Advisory Note 6: Consumer Rights Regarding Expiry Dates 488.63 KB 77 downloads
CGSO Advisory Note on Consumer Rights Regarding Expiry Dates …
CGSO Advisory Note 7: CPA Consent Orders 434.66 KB 52 downloads
CGSO Advisory Note regarding CPA Consent Orders …
CGSO Advisory Note 8: Emotional Distress 300.76 KB 81 downloads
CGSO Advisory Note regarding emotional distress or shock caused by adulterated or…
Advisory Note 9: Over-selling and Over-booking 816.63 KB 62 downloads
This note is provided by the office of the Consumer Goods and Services Ombudsman…
CGSO Advisory Note 10: E-Commerce 174.33 KB 167 downloads
CGSO Advisory Note regarding e-commerce transactions. …
CGSO Advisory Note 11: Voetstoots 1.05 MB 109 downloads
CGSO Advisory Note regarding ‘voetsoots’ clauses in contracts. …
CGSO Advisory Note 12: Cancellations 250.30 KB 171 downloads
CGSO advisory note with regard to cancellations. …
CGSO Advisory Note 13: Unsolicited Goods 178.24 KB 63 downloads
CGSO Advisory Note with regard to unsolicited goods. …
CGSO Advisory Note 14: Over Selling | Over Booking 191.19 KB 63 downloads
CGSO Advisory Note with regard to over-selling and over-booking. …
CGSO Advisory Note 15: Handling of Suspected Shoplifters 197.05 KB 78 downloads
Proposed guidelines on handling of suspected shoplifters. …